Problem solver with strive to improve customer satisfaction and effectively in a time bound manner. Offering multiple solutions and after alignment with stakeholder select the solutions that are beneficial for customer and company. I execute technical and coordinate investigations on products and systems about hardware and software. Collect feedback via questionnaires, customer complaints, individual customer, field data, repair data and log files. After feedback are collected and analyzed I implement and coordinate improvement solutions for products and systems. I can perfectly operate alone with almost no input but can also enjoy working as part of a team in projects. My personal interest is to solve difficult problems and use mine expertise on hardware and software. I am eager to learn and improve myself on hardware, software and new technology.
 

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