Joe

- Conduct comprehensive WCAG 2.2 AA / EN 301 549 / ADA compliance audits for websites, mobile applications, and PDF documents - Provide post-deadline EAA remediation for Dutch and European businesses facing regulatory action - Deliver ADA Title III litigation risk assessments and remediation strategies for US companies addressing compliance gaps - Create paste-ready code fixes with annotated screenshots and implementation guidance that development teams can deploy immediately - Maintain dedicated client portals providing transparent project tracking, document management, and streamlined communication - Translate technical WCAG findings into plain-language action plans for non-technical stakeholders and decision-makers - Support government contractors with Section 508 compliance requirements for federal procurement eligibility - Serve e-commerce, SaaS, healthcare, and education sectors with 5-500 employees across Netherlands, broader Europe, and United States

- Implemented and maintained WCAG 2.1 AA standards across agency website, ensuring compliance with Section 508 and ADA Title II requirements for government digital properties - Conducted comprehensive accessibility audits for web content, online forms, interactive applications, and PDF documents used for official government communications - Developed sustainable accessibility remediation workflows and documentation standards for content team, creating scalable compliance processes - Collaborated with development teams to resolve accessibility barriers through technical guidance, code review, and assistive technology testing - Performed regular accessibility testing to validate compliance - Managed agency response to accessibility complaints and remediation requests from constituents - Created automated monitoring systems using Power Automate and SharePoint to track accessibility metrics, broken links, and content quality indicators - Produced data-driven reports on website performance, user experience metrics, and accessibility compliance status for agency leadership and oversight bodies - Executed digital content strategies across agency website, social media platforms, video content, and email communications - Managed website content updates, layout improvements, and user experience optimizations serving high-volume public audiences - Developed analytics dashboards using Tableau and Google Charts API to measure content effectiveness and identify improvement opportunities