Varun

Project: Damaged Package Tool (Mar 2023 – Jul 2024) Role: Solution / Cloud Architect Objective: Architected and led the cloud migration and modernization of a critical logistics SaaS platform for a Fortune 16 global logistics enterprise expanding operations across Europe, enabling smarter detection and handling of damaged shipments. Architecture Design: Defined a cloud-native, microservices-based architecture on Microsoft Azure, utilizing Java 17, Angular 18, and Kubernetes (AKS) to achieve modular scalability and operational resilience. Data & Analytics Enablement: Designed and implemented a real-time analytics ecosystem leveraging Databricks, Azure Datamart, and event-driven data pipelines to enhance visibility and decision accuracy across logistics workflows. Cloud Migration Excellence: Directed the end-to-end migration using Flyway for schema versioning and orchestrated a hybrid manual migration achieving 100% data integrity where live migration was not feasible. DevOps & CI/CD Automation: Guided DevOps teams in setting up CI/CD pipelines, automated release management, and observability frameworks using Kibana, Prometheus, and Grafana, ensuring continuous compliance and uptime. Governance & Delivery Alignment: Collaborated with Product Management, Business Stakeholders, and Operations to translate business value streams into actionable architectural blueprints, driving alignment across distributed teams. Agile Delivery under SAFe: Led cross-functional SAFe teams through PI Planning, architectural roadmap definition, and delivery governance, ensuring delivery predictability and measurable business outcomes. Risk & Performance Management: Defined SLA/SLO metrics, introduced escalation dashboards, and implemented architectural guardrails to mitigate cross-system dependencies and operational risks. Impact & Achievements: Delivered a cloud migration MVP that automated damage detection workflows and provided data-driven handling recommendations—improving operational turnaround by 35% and data accuracy by 100%. Recognition: First architect within the program to implement Flyway-driven migration across multiple environments—now adopted as a standard across the client’s European logistics platforms. Project: P4e (Aug 2023 – Feb 2024) Role: Enterprise / Solution Architect Overview: Led the design and delivery of enterprise applications—P4e and FDMi—for a Fortune 16 logistics powerhouse accelerating its European expansion, driving innovation in data analytics, shipment tracking, and system automation. Enterprise Architecture & Scalability: Designed a robust, scalable, and future-ready architecture, adopting an API-first, event-driven model to support rapid business expansion and seamless partner integration. Platform Enablers: Introduced architectural enablers for observability, telemetry, and CI/CD standardization, ensuring long-term sustainability and faster time-to-market across business-critical applications. Risk Governance & Delivery Assurance: Owned end-to-end risk management, backlog prioritization, and mitigation frameworks—reducing cross-project delivery risks and eliminating release spillovers. Operational Metrics & Optimization: Instrumented key delivery KPIs and automated dashboards to identify and resolve bottlenecks—achieving a 20% improvement in release throughput and higher delivery predictability. Stakeholder & Innovation Leadership: Partnered with internal leadership and business teams to drive design-thinking workshops and OKR alignment sessions, ensuring architecture maturity and business goal realization. Analytics & Data Intelligence: Architected a Power BI analytics dashboard POC analyzing geographical transaction data and live shipment visibility for European operations—validated business use cases and accelerated analytics adoption. Process Reengineering (Project 10K): Redesigned retailer integration workflows, reducing onboarding cycles from 2–5 iterations to under 14 days, leveraging reusable connectors and automation templates. AI & Computer Vision Integration: Defined the end-to-end computer vision architecture for the Damaged Packaging Tool, utilizing image recognition algorithms and Databricks pipelines to enhance predictive damage analysis accuracy. Outcome & Business Impact: Delivered a production-grade architecture roadmap and analytics platform that improved shipment visibility, reduced manual interventions, and enabled data-driven decision-making across logistics operations in Europe.

Led the strategic development and execution of a multi-million-euro payments modernization initiative at FIS Global, focused on delivering next-generation digital payment solutions such as Apple Pay, Google Pay, and real-time fraud analytics tools. The project aimed to reduce online payment fraud and optimize transaction processing for 400+ enterprise clients across Europe. Additionally, managed the API integration for Android-based payment terminals, ensuring seamless communication across multiple internal and external payment systems to enhance interoperability and security. Key Responsibilities & Achievements: Product Strategy & Vision: Defined and executed a future-ready payment strategy, incorporating wallet integrations and AI-driven fraud detection aligned with the company’s long-term digital roadmap. End-to-End Product Ownership: Oversaw the entire product lifecycle for Android payment terminals and API integrations—from concept to launch—achieving faster transaction flows and robust fraud defense mechanisms. Customer-Centric Innovation: Collaborated with enterprise clients to identify key digital payment challenges, designing secure, scalable, and user-friendly solutions that improved payment success rates and reduced chargebacks. Leadership & Delivery Management: Directed and mentored a cross-functional team of 20+ engineers, driving innovations in real-time fraud analytics, payment APIs, and SaaS-based transaction frameworks. Cross-Functional Collaboration: Partnered with engineering, compliance, and sales teams to ensure seamless delivery, strong governance, and adherence to financial regulations across European regions. Stakeholder Engagement: Acted as a key liaison between business and technology teams, ensuring clear alignment on priorities, timely updates, and transparent communication throughout the product lifecycle. Agile Transformation: Advocated Lean-Agile delivery methodologies, leveraging data analytics and continuous feedback to accelerate delivery and improve release quality. Key KPIs & Metrics Delivered: Reduced payment fraud by 35% through real-time analytics and adaptive AI algorithms. Improved transaction processing efficiency by 25%, optimizing response times and system throughput. Achieved 90%+ client satisfaction by enhancing fraud protection and transaction reliability. Delivered scalable SaaS-based payment infrastructure, positioning FIS Global for future digital payment growth.

Led strategic portfolio and product development across POS systems (Oracle Symphony Micros, Toast, Clover) and cloud platforms, delivering scalable and efficient payment solutions for retail and e-commerce clients. Directed a $600K POS payment integration program, aligning technical delivery with global business expansion and revenue goals, while embedding AI-driven insights into solution architecture. Developed and executed unified data and AI strategies, applying advanced analytics and machine learning models to improve order management, customer engagement, and sales decision-making. Generated $2M+ in incremental revenue by optimizing backend order flows and front-end reporting using real-time business intelligence tools. Managed a high-performing team of 15+ BI engineers, developers, and analysts, promoting a culture of innovation, ownership, and performance excellence. Collaborated with senior leadership, product owners, SMEs, and Legal/Compliance teams to ensure alignment of initiatives with regulatory standards, business objectives, and strategic OKRs. Facilitated ART coordination in a SAFe 6.0 delivery environment, ensuring cross-team planning, cadence synchronization, and PI objective tracking. Defined and monitored KPIs and OKRs, driving performance measurement and continuous improvement across key programs and initiatives. Acted as the primary interface for internal and external stakeholders, translating business requirements into actionable data initiatives and sales process innovations. Championed change management and stakeholder enablement, facilitating the rollout of AI and BI tools across global sales functions for improved insight-driven decision-making.

Strategic Automation & Portfolio Optimization: Led the automation of insurance claims management using Robotic Process Automation (RPA) and AI-driven OCR technology, optimizing/removing workflows previously managed by 124 full-time employees (FTEs) and contributing $500K in revenue generation. Risk & Resource Management: Defined the project roadmap, aligning automation initiatives with business strategy while proactively identifying and mitigating operational risks. Provided RFP consulting and feasibility analysis, ensuring smooth integration of automation solutions within the existing portfolio. Stakeholder & Cross-Functional Collaboration: Engaged with onshore & offshore teams, collaborating with business leaders, architects, and RPA developers to ensure seamless project execution. Managed backlog prioritization using JIRA, aligning automation features with strategic goals through PI planning sessions. Data Analytics & Cloud-Enabled Scalability: Leveraged Azure Cloud Infrastructure to enhance data processing, document storage, and scalability, improving risk assessment and decision-making. Integrated OCR (Tesseract) for automated data extraction, reducing manual errors and optimizing operational efficiency.

Managed a high-performing application development team delivering SaaS-based solutions for a Fortune 1 global retail client, leveraging C#, Angular, .NET Core, SQL, Microservices, Git, Azure Service Bus, PostgreSQL, Kubernetes, and Docker. Cloud Migration & Solution Design: Led the migration of legacy applications to a modern Azure cloud-based platform for enterprise-grade geographical data management, ensuring scalability, security, and operational efficiency. Technical Consulting & Architecture: Provided solution design and architectural guidance, collaborating closely with client teams, domain specialists, and internal consultants to define feature requirements, integration approaches, and system enhancements. Delivery & Roadmap Leadership: Oversaw end-to-end delivery planning, coordinating with cross-functional teams working on complementary modules, defining MVP releases, and ensuring alignment with client expectations and strategic business objectives. Quality & Performance Oversight: Conducted code reviews, application performance assessments, and guided developers to adopt best practices, mitigating risks and improving software reliability during the development lifecycle. Innovation & Automation Initiatives: Led the implementation of RPA (UI Path) and Microsoft Bot Framework, enabling smart chatbot functionality and automation of repetitive business processes, enhancing client operational efficiency. Stakeholder Management & Consulting: Acted as the primary interface between the client and internal teams, maintaining transparent communication, managing expectations, and delivering actionable insights to support business transformation initiatives. Client Exposure: Worked with Deloitte’s top-tier consulting clients, including Fortune 500 companies in Retail, BFSI, Logistics, and Technology sectors, such as Walmart, Amazon, Unilever, HSBC, and DHL, providing cloud modernization, digital transformation, and automation consulting solutions.