Arup

• Capability Lead Enterprise Architect for Service Management, monitoring & Observability and Digital Transformation responsible to develop Strategy and roadmap for the organization • Developed integration strategies to offer Service Management capabilities to B2B and B2C using API. • Led an Application Portfolio Management strategy enabling 15% portfolio rationalization in Microsoft Azure • Designed a strategy to integrate Service Management with ERP, CRM platforms, visualizing business workflows • Developed Business Capability Model, logical model and Data model using TOGAF framework • Led IAM-based access controls and VDI for strategic vendors, reducing unauthorized access risk • Developed an AI strategy to automate workflows in ServiceNow using Copilot and MS Teams to integrated with other critical platforms such as Workday and SAP • Architecture guidance to Product and Platform towards Digital Transformation • Depicted innovation and efficiency in technology adoption by delivering Target Architecture document

• Performed a lead role in building vision, roadmap, strategy and big rules for enterprise technologies based on business capability • Authored a reference architecture for unstructured data migration to SharePoint Online and Azure Blob Storage • Developed Architecture modelling showcasing the technology landscape and its relationships through integration, depicting ABB and SBB using TOGAF framework • Pioneered and introduced Citizen Development and DIY using AI and Automation tools and applications • Chaired Review Boards to review Architecture Designs and assurance • Led architectural discussion on integration strategy, governance, compliance and security • Worked with Portfolio Advisors, Product Managers, Program Managers, Business Architect and IT Managers of various business to drive IT strategies for their business

• Authored architecture documents and white papers on Digital Workplace, End User Collaboration, IAM, virtualization, and cloud strategies, delivering insights to client CxOs • Developed strategy for Application modernization and migration to Microsoft Azure • Delivered CIO-level advisory on O365 adoption and security/compliance strategy for an energy major • Developed strategy documents which helped the client to adopt Cloud, Digital Workplace and Collaboration technologies and migrate workload from traditional IT infrastructure

• EA aligned design in M365, IAM, virtualization and other cloud technologies • Played a role as Ent. Architect for FMCG major design solution on data analytics, data warehousing integrated with Tableau and PowerBI • Spearheaded Solution Design for various clients to deploy Microsoft Azure and M365 • Performed a role of Technology advisor for transformation by adopting M365 • Planned, assessed, designed and deployed Microsoft Azure integrated with M365 and On-premise

• Led Assessment, plan and solution design phases for Microsoft technologies, Mobility solutions and other End User Collaboration technologies • Designed and deployed Domain Integrations to M365 for merger and acquisitions by large conglomerate • Successfully led migration of messaging and collaboration data to Microsoft Online for Retail organization

• L3 System Administration for Microsoft Exchange, Blackberry Enterprise Service, Email and web security

• L2 Messaging support for resolving issues on Microsoft Exchange, Active Directory, Outlook & Blackberry

• Worked as Technical Support Executive for Laptop hardware support. Resolved complex hardware issues yet maintaining high quality of customer satisfaction.