Kenechi

-Managed calendars, scheduling meetings, and coordinating appointments -Handled email communication and followed up on client and team requests -Conducted online research and compiled organized reports and spreadsheets -Created and updated documents, SOPs, and internal workflows -Assisted with social media content scheduling and basic design tasks -Organized files, tracked tasks, and supported day-to-day administrative operations

-Provided comprehensive customer service, enhancing client satisfaction and retention. -Managed and coordinated a team of cleaners, ensuring efficient scheduling and task allocation. -Oversaw administrative tasks including document preparation, file organization, and report generation. -Handled email management duties, streamlining communication processes to improve response times. -Conducted accurate data entry and maintained up-to-date records, improving the reliability of company databases. -Led initiatives for lead generation, contributing to business development and customer base expansion. -Implemented process improvements that increased operational efficiency and reduced error rates in task execution.

-Managed and organized emails, calendars, and appointments, significantly enhancing client productivity and time management. -Conducted comprehensive research and data entry with high accuracy and attention to detail. -Led CRM management and lead generation efforts, contributing to business growth and client engagement. -Scheduled meetings and conference calls, optimizing time management for clients.

-Provided prompt and professional customer support, significantly improving patient satisfaction and experience. -Managed patient records, transactions, comments, and complaints, ensuring comprehensive documentation and compliance. -Communicated effectively with patients across various channels, enhancing service delivery and operational efficiency.

-Developed and managed content for multiple social media platforms, increasing engagement and online presence. -Collaborated with influencers and partners, driving brand visibility and marketing initiatives. -Monitored community interactions and responded to inquiries, fostering a positive and interactive online community.