As the Founder and Principal Consultant of Manolakeris Consultancy, I am an IT Leader with a developer's mindset, based in Leiden, Netherlands.
My core mission is to bridge the gap between technical operations and business strategy for Dutch scale-ups and SMEs.
I help businesses scale smarter by engineering robust, automated systems and integrated tech stacks. This eliminates costly manual work, reduces cognitive load for founders, and allows teams to focus on their core business goals.
I offer services in Process Automation & Integration, Digital Presence & Web Solutions, and act as a Founder's Tech Partner.
Leading a team of 5 IT Support Technicians and providing 'white-glove' IT support for C-level executives. Responsible for technical coordination of high-impact internal/external events and leading local IT projects to improve infrastructure.
Led a global, hybrid team of five engineers responsible for internal IT operations, security, and process automation. Engineered a zero-touch endpoint management solution using Microsoft Intune, which reduced manual deployment time by 95%. Spearheaded all IT audit activities for ISO 27001 and SOC 2.
Acted as the technical lead for the company-wide CRM implementation (Microsoft Dynamics 365). Built and managed a new global IT support team, establishing a follow-the-sun support structure. Led technical integrations using tools like Exact Online and Microsoft Graph API