Richard

Led global Supply Chain transformation programmes across Contract Lifecycle Management (CLM), resilience, materials management, and tender digitisation. Oversaw Ariba migrations and implemented Agiloft to streamline contract workflows, strengthen supplier collaboration, and improve compliance across multiple business units. Delivered cloud‑native applications using PMBOK/Agile methodolgies, with CI/CD pipelines in Azure, increasing deployment frequency and reducing release cycle time. Introduced Web3 and blockchain‑enabled capabilities with integrated Generative AI to enhance contract intelligence, risk scoring, and operational efficiency. Transitioned into product management to define long‑term roadmap, adoption strategy, and cross‑functional governance. Additionally, served as IT Project Manager for Shell Real Estate, supporting the Net Zero Emissions programme through technology initiatives focused on energy optimisation, asset performance, and sustainability reporting.

Led customer success, delivery, and strategic roadmap alignment for major Oil & Gas and Pharmaceutical clients. Directed full lifecycle delivery across scope, execution, rollout, change management, and ITIL‑driven support for Control of Work and EHS incident management solutions. Optimised HSE processes and led SaaS/cloud migrations, reducing incident reporting cycle time and improving operational compliance. Acted as the bridge between Product, R&D, Support, Services, and Sales to ensure alignment on client needs and future product direction.

Managed a portfolio of enterprise projects and key accounts, leading teams of Project Managers and Business Analysts. Oversaw delivery of client configurations, custom development, cloud deployments, and digital content. Supported intercompany planning and alignment to ensure successful delivery across complex, multi‑team environments.