Specialist Salesforce + Qualtrics
Rotterdam
Geplaatst 12 uur geleden
2 Reacties
Objective Set up an automated CSAT survey at ticket closure, with response data written back into Salesforce and simple dashboards in Salesforce and Qualtrics. The solution must be stable, lightweight, and maintainable internally without recurring consultancy for small Salesforce changes. Trigger Setup Automatic survey email sent when a Salesforce ticket closes (all closure flows); Excl…