Over deze freelancer
Over 18 years of experience in IT, with a strong understanding of technology tools/ systems and transformation sense to achieve business objectives. Leading/ managing diverse IT projects, developing global business technology strategy roadmaps, delivering innovative and flexible business technology solutions/ implementations to the business and driving business transformation through technology.
Adept at bridging the gap between IT and business. Provide business requirements with solid business acumen and ensuring alignment with business goals, enhancing cybersecurity frameworks.
Opleiding
Werk & Ervaring
• Managed relationships with key stakeholders, ensuring successful delivery of IT projects. • Developed and implemented IT strategy, contributing to long-term business objectives. • Strategic liaison between IT and business units, translating business needs into technology solutions. • Led cross-functional teams to deliver IT projects, ensuring alignment with business goals and targets. • Drove end-to-end project lifecycle management for enterprise systems, including ERP and cloud migrations. • Drove digital transformation by identifying technologies to optimize operations. • Provided technical leadership in systems architecture, data integration, and cybersecurity best practices. • Oversaw vendor negotiations, contract management, and performance monitoring for key IT services.
• Led the IT department during a transition period, overseeing daily operations and strategic planning. • Managed a team of IT professionals, fostering a collaborative and high-performing work environment. • Implemented cybersecurity measures, enhancing the organization’s security posture. • Renegotiated existing service contracts (resulted in an annual cost savings of €130K).
• Developed and implemented IT support policies and procedures, reducing average resolution time by 20% and reducing incidents by 30%. • Coordinated IT support activities, ensuring timely and effective resolution of technical issues.
• Directed (international) project teams to deliver IT projects on time and within budget. • Coordinated cross-functional teams, achieving a 90% project success rate. • Implemented a project management framework that improved project delivery time by 20%.
• Led the Workplace Services team, managing IT Service Management (ITSM) processes and Service Desk (SD) operations. • Oversaw the implementation and maintenance of Operations Support Systems (OSS). • Developed and optimized IT service delivery processes, improving efficiency and user satisfaction.
• Managed workplace services on- and offshore projects, including office relocations, upgrades, and IT infrastructure improvements. • Coordinated with cross-functional teams to deliver seamless workplace services and technology solutions and implemented change management processes to minimize disruption during project execution.
Workplace management and (24/7) support
Workplace management and support
Workplace management and support at: • De tweede kamer • Ministerie van Volksgezondheid Welzijn en Sport • Ministerie van Econimische zaken
Allround IT
Certificeringen
Portfolio
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Locatie Rotterdam
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Categorie Development & ITManagement & Consulting
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Geverifieerd Email
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Lid Sinds 30-07-2025