Delen
Bewaren

Ariam

IT Manager/ Project Manager/ IT Business Partner
nog geen reviews Rotterdam

Over deze freelancer

Over 18 years of experience in IT, with a strong understanding of technology tools/ systems and transformation sense to achieve business objectives. Leading/ managing diverse IT projects, developing global business technology strategy roadmaps, delivering innovative and flexible business technology solutions/ implementations to the business and driving business transformation through technology.

Adept at bridging the gap between IT and business. Provide business requirements with solid business acumen and ensuring alignment with business goals, enhancing cybersecurity frameworks.


Opleiding

P
2019 — 2019
Project Management
Institute for Business Development

O
2017 — 2017
Operational leadership
Schout en Nelissen

I
2003 — 2007
Information Communication Technology
Zadkine


Werk & Ervaring

I
2022-09-01 — heden
IT Business Partner
Nearfield Instruments BV

• Managed relationships with key stakeholders, ensuring successful delivery of IT projects. • Developed and implemented IT strategy, contributing to long-term business objectives. • Strategic liaison between IT and business units, translating business needs into technology solutions. • Led cross-functional teams to deliver IT projects, ensuring alignment with business goals and targets. • Drove end-to-end project lifecycle management for enterprise systems, including ERP and cloud migrations. • Drove digital transformation by identifying technologies to optimize operations. • Provided technical leadership in systems architecture, data integration, and cybersecurity best practices. • Oversaw vendor negotiations, contract management, and performance monitoring for key IT services.

I
2023-02-01 — 2023-10-31
Interim IT Manager
Nearfield Instruments BV

• Led the IT department during a transition period, overseeing daily operations and strategic planning. • Managed a team of IT professionals, fostering a collaborative and high-performing work environment. • Implemented cybersecurity measures, enhancing the organization’s security posture. • Renegotiated existing service contracts (resulted in an annual cost savings of €130K).

I
2023-07-01 — 2023-08-31
Interim IT Support Coordinator
Nearfield Instruments BV

• Developed and implemented IT support policies and procedures, reducing average resolution time by 20% and reducing incidents by 30%. • Coordinated IT support activities, ensuring timely and effective resolution of technical issues.

B
2017-01-01 — 2022-09-30
Business Relationship Manager/ Project Manager
Wintershall Noordzee

• Directed (international) project teams to deliver IT projects on time and within budget. • Coordinated cross-functional teams, achieving a 90% project success rate. • Implemented a project management framework that improved project delivery time by 20%.

W
2020-02-01 — 2021-01-31
Workplace/ ITSM/ SD & OSS Global Project lead
Wintershall Noordzee

• Led the Workplace Services team, managing IT Service Management (ITSM) processes and Service Desk (SD) operations. • Oversaw the implementation and maintenance of Operations Support Systems (OSS). • Developed and optimized IT service delivery processes, improving efficiency and user satisfaction.

P
2013-10-01 — 2016-12-31
Project Manager Workplace Services
Wintershall Noordzee

• Managed workplace services on- and offshore projects, including office relocations, upgrades, and IT infrastructure improvements. • Coordinated with cross-functional teams to deliver seamless workplace services and technology solutions and implemented change management processes to minimize disruption during project execution.

I
2010-10-01 — 2013-10-31
IT Engineer
Wintershall Noordzee

Workplace management and (24/7) support

I
2009-10-01 — 2010-10-31
IT Engineer at Philip Morris Holland
SKS Professional

Workplace management and support

I
2008-01-01 — 2009-10-31
IT Engineer
Inworks

Workplace management and support at: • De tweede kamer • Ministerie van Volksgezondheid Welzijn en Sport • Ministerie van Econimische zaken

I
2006-07-01 — 2007-12-31
IT Engineer/ Jr. System Administrator/ Project Management
AllInOneSoftware/ EProjects

Allround IT


Certificeringen

B
2020
Business Relationship Management

P
2019
Project management

P
2013
PRINCE2 Foundation

I
2010
IT Service Management (ITIL Certificate)

M
2010
MCSA - 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

M
2009
MCSA - 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment

M
2008
MCSA - 70-270: Installing, configuring and Administering Microsoft Windows XP Professional


Portfolio