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Attila

Technical Support Engineer | Automation & AI
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Over deze freelancer

Technical Support Engineer working at SME level with experience in complex troubleshooting, API integrations, SQL/data investigations, hosted cloud environments, configuration testing, and collaboration with Engineering and Professional Services.  I also build practical automation and AI-assisted software solutions using n8n, Make, APIs, webhooks, JavaScript, and modern AI development tools such as Codex and Claude. My recent work includes multi-API automation workflows, meeting-transcript routing, and a custom trading/backtesting application.  I am strongest in situations where the requirements are not perfectly defined yet and the real task is to understand the problem, design a workable solution, test it properly, and iterate until it works reliably.  I am based in the Netherlands and work professionally in English. My Dutch is limited, so I prefer English for meetings and project communication.  Available for approximately 10–20 hours per week, mainly evenings and weekends.


Opleiding

T
2007 — 2012
Technical Manager
BSc


Werk & Ervaring

T
21-10-2024 — heden
Technical Support Engineer
Insightsoftware

SME-level technical support for complex software and data-related issues, including SQL/data investigations, configuration troubleshooting, hosted cloud environments, customer-facing technical sessions, and collaboration with Engineering and Professional Services. I also support and upskill colleagues through technical guidance, practical scenarios and knowledge sharing.

T
23-11-2020 — 01-05-2024
Technical Support Engineer
Insightsoftware

SME-level technical support for complex software and data-related issues, including SQL/data investigations, configuration troubleshooting, hosted cloud environments, customer-facing technical sessions, and collaboration with Engineering and Professional Services. I also support and upskill colleagues through technical guidance, practical scenarios and knowledge sharing.

D
01-02-2019 — 01-03-2020
Data Analyst & Support Associate
John Galt Solutions

● Built ETL flows to transform and load complex client datasets into the Atlas demandforecasting platform using MS SQL Server and advanced Excel. ● Configured display sets, calculation rules, and demand/supply forecast scenarios for enterprise clients. ● Provided installation, licensing,


Certificeringen

C
2025
Complete Windows Server Administration — Udemy

C
2024
Complete Microsoft SQL Server Database Administration — Udemy, 31 hrs


Portfolio


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