• Managed difficult escalations for enterprise customers, authoring and peer reviewing python and bash scripts to enhance technical support efficiency. • Designed and implemented projects with global impact within the support organization, coordinating between various teams to ensure problem resolution. • Collaborated cross-regionally and functionally to improve product and process, showcasing strong communication and problem-solving skills. • Analyzed trends and patterns in product telemetry in order to proactively identify and mitigated emerging issues before they became critical. Provided advanced technical support across Linux/KVM and virtualization layers, diagnosing complex customer issues and driving product improvements. Worked directly with engineering and ecosystem partners (NVIDIA, VMware, Citrix, Microsoft) to resolve defects and improve reliability. Developed tools and processes that improved serviceability and scaled field operations. Contributed to the hiring process by conducting technical screenings and evaluations. •Define and drive changes to the Nutanix product with the development engineering team, given feedback from customers and field implementations. •Work with technology partners (ie. NVIDIA, VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem. •Improve serviceability of the product by developing tools to scale our field deployment and auto-support infrastructure.
Over deze freelancer
Most people who call themselves AI consultants learned about AI from the application layer up: they used the tools, read the blogs, attended the conferences. I came at it from the other direction.
A decade at Nutanix doing kernel-level debugging, building production analytics platforms from scratch, and serving as the global reference for NVIDIA GPU infrastructure across 700+ engineers taught me to understand tools from the inside out — how they actually work, where they break, and what they need to perform. That’s the lens I bring to AI.
It means I can tell you not just which AI tools to use, but why a particular tool fits or doesn’t fit your situation. I can build things that hold up in production, not just in demos. And I can tell you when AI isn’t the right tool for the job — which is sometimes the most useful thing a consultant can say.
I work with businesses across the Netherlands: SMBs taking their first serious look at AI, mid-market teams trying to get more from investments already made, and technical organisations that need the infrastructure sorted before AI tooling makes sense. Native English speaker.
Opleiding
Werk & Ervaring
Certificeringen
Portfolio
Reviews
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Locatie Dordrecht
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Categorie Development & ITAI Services
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Geverifieerd Email, Telefoon
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Lid Sinds 08-07-2026