Sneha
Experienced CRM & Email Marketing Specialist | E-commerce & Automation Expert | 11+ Years in Tech & Digital Strategy I'm a Software Engineer with over 11 years of diverse experience in CRM management, email marketing, e-commerce operations, and teaching. I specialize in helping businesses enhance customer engagement, streamline sales and marketing processes, and drive growth through automation and data-driven strategies. What I Bring to the Table: CRM Expertise: Certified Zoho CRM Administrator with hands-on experience managing leads, workflows, user permissions, and automation to enhance sales and customer relationships. Email Marketing Mastery: Skilled in Klaviyo (certified), Mailchimp, Zoho Campaigns, and Brevo. I design, execute, and optimize email campaigns and flows that increase conversions and retention. E-commerce Operations: Experienced in Shopify, Amazon marketplace management, online inventory control, SEO optimization, and customer deal structuring to boost e-commerce performance. Data-Driven Strategy: Proficient in data segmentation, A/B testing, performance reporting, and KPI monitoring to ensure your marketing efforts deliver measurable results.