Vind Leadership Freelancers

Profile Description   I help organizations turn strategy into clear, actionable steps that deliver customer-centric propositions and measurable business value. With more than ten years of experience at ABN AMRO and EY, I bring deep expertise in customer experience, digital strategy, and innovation, always working closely with executive stakeholders to deliver results.   What sets me apart is my ability to translate strategic ambitions into concrete roadmaps, while leading multidisciplinary teams and managing complex stakeholder landscapes. I combine strategic vision with hands-on execution and an entrepreneurial mindset, ensuring that ideas don’t stay on paper but become solutions that make an impact.   I have successfully developed and launched propositions such as sustainable investing strategies, personal finance management features, life-event solutions, and digital in-app capabilities. I also bring experience in large-scale marketing and e-commerce campaigns, and in scaling EY’s corporate innovation program internationally, impacting more than 1,500 colleagues and serving external clients.   Typical assignments I take on include: • Customer experience & innovation strategy • Proposition development and launching new digital services • Leading teams & design sprints to accelerate delivery • Managing complex change programs with executive exposure

Global Head of IT Service Delivery | Service Operations | Infrastructure Transformation IT leader with 13+ years of international experience managing global IT service delivery, service operations, and large-scale transformation programs. Skilled in ITIL-based service management, cloud and hybrid infrastructure strategies, and operational resilience. Core expertise includes: Leading global IT service delivery across 20+ sites, unifying decentralised support teams into standardized, high-performance service models Managing 24/7 Service Operations Centre teams, ensuring critical incident response, change governance, and operational stability Building and transforming Network and Security Operations Centres (NOC/SOC) into cloud-first, agile models Vendor governance and supplier optimisation, achieving substantial cost savings and service quality improvements Delivering complex migrations such as Microsoft 365 tenant consolidation with zero business disruption Designing and governing Incident, Problem, and Change Management processes, cutting incident resolution times by up to 25% Implementing and managing monitoring systems, including Splunk and other enterprise monitoring tools for proactive service management Certified in ITIL, with hands-on expertise in operational automation, cloud cost control (FinOps), and risk mitigation. Available for ZZP / interim assignments in IT service delivery, service operations, or infrastructure transformation, in the Netherlands or internationally.

I am a seasoned fractional and interim sales professional with over 15 years of experience leading commercial teams and optimizing sales processes within the Software as a Service (SaaS) industry. Throughout my career, I've successfully navigated various roles - from Account Manager to CEO - across a diverse range of companies, from agile startups to established enterprises. Now, I’m dedicated to leveraging my extensive experience to help businesses elevate their performance and drive sustainable growth. I offer two specialized interim services: 1. Fractional / interim Sales Leadership Whether your organization requires a temporary Commercial Manager, Chief Revenue Officer (CRO), Sales Manager, Head of Sales, or Head of Growth, I bring the strategic expertise and hands-on leadership needed to ensure continued success during transitional periods. 2. Create or optimize Sales Processes + hands-on sales activities I specialize in creating and refining sales processes, providing interim services that enhance both efficiency and effectiveness, enabling your team to achieve superior results with streamlined operations. I do this in a hands-on manner, where I also take on (a portion of) the sales activities directly. Experienced in: Display (VNU Media & Sanoma). Direct marketing (WDM Nederland). Online marketing & conversion attribution (Shop2market). Programmatic advertising (RadiumOne). Price comparison websites (beslist.nl). Marketing automation, DMP, and personalization (Oracle). CDP, CRO, and GMP (OrangeValley). Customer Data Platform, CDP (Datatrics & Clerk.io).

Met ruim twintig jaar internationale ervaring in retailstrategie, leiderschap en business development, lever ik aantoonbare commerciële groei, optimale operationele efficiëntie en schaalbare organisatieontwikkeling. Ik breng structuur, visie en strategische scherpte in dynamische, high-performance omgevingen, en transformeer ambitieuze doelstellingen moeiteloos tot meetbaar succes. Ik bouw high-performing teams met een cultuur van samenwerking, eigenaarschap en flexibiliteit. Mijn strategische, commerciële en financiële expertise zet ik in om hard op resultaat te sturen én mensen in hun kracht te zetten. Mijn leiderschap is mensgericht en analytisch: ik maak zichtbaar hoe houding en gedrag directe impact hebben op prestaties, en ik vertaal dat naar blijvende groei. Met bewezen ervaring in stakeholdermanagement op het hoogste niveau werk ik effectief samen met o.a. directies, leveranciers, partners, private equity-eigenaren, banken en top-tier consultancyfirma’s.  

Data Governance, Data Management leader (English/Dutch speaking) with over 8 year experience. High impact and contribution to improving your Data Management and AI Strategy. Can work in any industry. Able to do daily freelance work, jump in as temp for senior leadership positions or manage complex programs/projects. Register Accountant (Dutch Certified Public Auditor) Available to start as soon as possible.

Results-driven Station Manager with expertise in team leadership, operations, and customer service. Skilled in fleet coordination and process optimization to ensure smooth daily operations. Adaptable and detail-oriented, committed to delivering excellent service. Also a yoga teacher with 9 years of own practice.